Privacy Policy

The privacy policy between you, as a customer, and Car Bubble UK. The privacy policy applies to any data collected by us or provided by you in relation of the use of our website services.

We take privacy very seriously. We collect the minimum needed information to process your order or register for the forum.

Data definitions and interpretations

 The following definitions are met:

  • Data – all information you submit to us
  • GDPR – the General Data Protection Regulation (EU) 2016/679
  • Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies)
  • Website – the website that you are currently using, www.CarBubble.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

When do we collect information

We collect information from you when you visit or register on our site, place an order or fill out a form

What information do we collect

When ordering or registering on our site, as appropriate, you will be asked to enter your: first and last name, e-mail address, billing and shipping address details (country, city, post code, street address) and phone number. Some fields are optional. When registering to the forum, we only collect your log in name, email address and language settings.

We automatically collect information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

What do we use your information for

Any of the information we collect from you is only used to process transactions and ship your orders. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. As such, your information will be only shared with the corresponding delivery companies and our shipping agents. The personal information needs by law to be available to the financial authorities on their request.

The information we collect automatically (IP address, date, time, frequency of access) helps us to make improvements to Website content and navigation. None of it is shared in any way with third parties.

Keeping data secure

We use technical and organisational measures to protect your data, as for example we use secure servers, your account access is controlled by password. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us to this e-mail address: info@CarBubble.uk

Your rights concerning your personal data are:

  • You can ask to see the personal data we hold about you and we will show you, free of charge
  • We will update the personal data to correct errors when you tell us about them
  • We will supply you with an electronic copy of the personal data we hold about you if you ask us to
  • We will delete your personal data if you ask us to. The law says we must not contact you again if you ask us not to.  For this reason, we may need to keep the paper trail confirming deletion to make sure this happens

If you are aged 16 or under, you must get your parent/guardian’s permission before you provide us with your personal information.  Unless you have this consent, you are not allowed to give us your information.

Cookies, marketing, advertising

There are some cookies which are needed for our website to function properly, for example, to remember what items you have put into your cart.

We use Google Analytics to collect information about how you use our website. For example, which areas you use most often, how long you stay on our website or on a specific page, and if you get any error messages from pages being unavailable. These cookies don’t collect any of your personal information and all data collected is anonymous. We only use these cookies to improve how our website functions, with the aim of making it more enjoyable to interact with.

The data generated by the cookie, about your use of our website (including your IP address), will be transmitted to and stored by Google on servers in the United States. Google will use this data for the purpose of evaluating your use of our website. Google may also transfer this data to third parties, where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser, however if you do this you may not be able to fully use our website. By using our website, you consent to the processing of data about you, by Google, in the manner and for the purposes set out above.

To find out more, please visit: www.google.com/policies/privacy/partners/

To opt out of being tracked by Google Analytics across all websites, please visit: http://tools.google.com/dlpage/gaoptout.

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org/ website.

GDPR compliance

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). We need to have written trace of your understanding and acceptance of the type, amount of data and reason we are collecting, before we do so. Before saving your personal data for the above reasons, you will need to confirm you are aware of our privacy policy and agree with it.

We are also providing you with the options to:

  • You can ask to see the personal data we hold about you and we will show you, free of charge
  • We will update the personal data to correct errors when you tell us about them
  • We will supply you with an electronic copy of the personal data we hold about you if you ask us to
  • We will delete your personal data if you ask us to. The law says we must not contact you again if you ask us not to.  For this reason, we may need to keep the paper trail confirming deletion to make sure this happens

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

eBay and Amazon Marketplace Orders:

Your eBay and Amazon personal information stays on-platform, and is supplied to us, through our ecommerce system, to process orders as efficiently as possible and to ensure inventory is kept accurate. We use third-party software applications to process marketplace orders. These applications have no access to your personal information, and act only as a ‘token’ supplier. Tokens are used by our ecommerce system to communicate to eBay and Amazon servers, to securely process your order.

PayPal Payments:

Using PayPal is an incredibly safe and reliable way of paying for your order. When you pay via PayPal, we will receive your name, verified billing/shipping address, the email address that you’ve linked to your PayPal account as well as your phone number. This information is stored securely inside PayPal, in the form of a transaction archive, as well as in a confirmation email that both Car Bubble Ltd and you, the customer, will receive.

Your information, given to us by PayPal, is used only to link your order and payment together, so that your order can be sent to you as quickly as possible. PayPal confirmation emails are stored securely in the cloud, accessed only by the Managing Director and Company Accountant, using multi-stage authentication.

Contact us:

Info@CarBubble.uk